1. Introduction
Watch4K IPTV ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.
This GDPR policy explains how we collect, process, store and protect personal data when you use our services.
2. Data Controller
Watch4K IPTV is the data controller for the personal data collected through our website and services. For any questions regarding data protection, you may contact us at:
3. What Data Do We Collect?
We collect the following categories of personal data:
- Identity data: surname, first name
- Contact data: email address
- Transaction data: order number, selected subscription, payment status
- Communication data: messages sent through the contact form
- Technical data: IP address, browser type, operating system (collected automatically)
4. Purposes of Processing
We process your personal data for the following purposes:
- Processing and managing your orders
- Sending payment links and order confirmations by email
- Responding to your questions and requests submitted through the contact form
- Providing customer support
- Improving our services and website
- Complying with legal obligations
5. Legal Basis
We process your personal data on the following legal grounds:
- Performance of a contract: to process orders and deliver our services
- Consent: for sending communications through the contact form
- Legitimate interest: to improve our services and to secure our website
- Legal obligation: to retain transaction data in accordance with tax law
6. Retention Periods
We do not retain your personal data longer than necessary for the purposes for which it was collected:
- Order data: 7 years (legal obligation)
- Contact form messages: 1 year after the last contact
- Account data: until the end of your subscription plus 30 days
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access: you may request a copy of your personal data
- Right to rectification: you may have inaccurate data corrected
- Right to erasure: you may request the deletion of your data
- Right to restriction: you may have the processing of your data restricted
- Right to data portability: you may receive your data in a structured format
- Right to object: you may object to the processing of your data
- Right to withdraw consent: you may withdraw previously given consent at any time
To exercise your rights, you may contact us at support@watch4k-iptv.com. We will respond to your request within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse, including:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Restricted access to personal data by authorised personnel
- Regular security audits
We do not share your personal data with third parties. Your data is used exclusively by Watch4K IPTV to provide our services and is never sold, rented or shared with external parties.
9. Cookies
Our website uses essential session cookies that are necessary for the website to function. We do not use tracking or marketing cookies.
10. Complaints
If you have a complaint regarding the processing of your personal data, you may contact us at support@watch4k-iptv.com
11. Amendments
We reserve the right to amend this GDPR policy. Amendments will be published on this page together with an updated date. We recommend that you review this policy regularly.